Start Your Page
Instruction Manual
Each playbook includes: first-page setup, everyday upkeep, and support escalation.
Pick the business type closest to yours.
Use the setup and upkeep examples as a template, then adapt wording to your shop.
These are starter playbooks. ShopFront can support many service-based and local business categories.
Category 1
Text sequence:
1) "Hi"
2) "River Cafe"
3) "restaurant"
4) "Chicken Bowl $14, Veg Wrap $11, Latte $5, Cold Brew $6"
5) "Mon-Fri 7-8, Sat 8-9, Sun 8-4"
6) "245 Market St, San Francisco"
7) "Done"
Examples: "Add Chicken Bowl $14", "Change Latte to $5", "Open till 10 on Friday".
Text: "Support: my menu is wrong". AI troubleshoots first and escalates to a human specialist when needed.
Category 2
Text sequence:
1) "Hi"
2) "Luna Glow Studio"
3) "salon"
4) "Women's Cut $65, Men's Cut $45, Blowout $40, Keratin $120"
5) "Tue-Sat 10-7, Sun 11-4, closed Monday"
6) "102 Pine Ave, Oakland"
7) "Done"
Examples: "Add Keratin treatment $120", "Remove men's cut", "Closed this Monday", "Use this as my main photo".
Text your issue directly. AI handles first response and hands off with context so human support can resolve faster.
Category 3
Text sequence:
1) "Hi"
2) "North Bay Auto Care"
3) "auto repair"
4) "Oil Change $79, Brake Inspection $45, Tire Rotation $35, Battery Check $20"
5) "Mon-Fri 8-6, Sat 9-2, closed Sunday"
6) "890 Harbor Blvd, Richmond"
7) "Done"
Examples: "Change oil change to $79", "Add brake inspection $45", "Open Saturday 9-2", "Post notice: bay 2 closed".
Text: "Support: page not updating". AI runs checks and escalates to human if the issue is complex or confidence is low.
Contact us and we will tailor onboarding prompts and update patterns for your business type.
Contact ShopFront